To
Report Lost or Stolen Cards & Cheques
To report a lost or stolen credit card, cheque or other information
that is time sensitive, PLEASE DO NOT SEND AN EMAIL.
Contact a Member Service Representative - IMMEDIATELY.
MemberCard®
To report a lost or stolen card or fraudulent activity on your account
contact:
SASCU Member Service Representative during regular Branch hours.
Salmon Arm - 250.832.8011
Sicamous - 250.836.2865
Sorrento - 250.675.2361
After hours call:
Member
Card®
1.800.LOST.111 (1.800.867.8111)
CU Mastercard®
To report a lost or stolen card or fraudulent activity
Contact:
1-800-567-8111 within Canada and continental U.S.A.
1-306-566-1276 (collect) outside Canada & continental U.S.A.
Other Convenient Numbers
MemberLink®
Local: 833.4636
Toll Free: 1.866.556.4636 in Canada or USA
MemberDirect®
Local: 833.8011
info@sascu.com
QTrade®
1-877-Qtrade-0
(1-877-787-2330), 1(604) 605-4199
Available Monday Friday 8:30am 9:00pm (EST)
TECHNICAL ASSISTANCE EMAIL
techsupport@qtrade.ca
Please include your name and phone number in your email.
Please note that Qtrade Investor neither accepts nor discloses confidential customer account information via email. This includes password-related inquiries, trade instructions and address changes.