Contact Us > Emergency Contacts

To report a lost or stolen debit card, credit card, cheque or other information that is time sensitive, PLEASE DO NOT SEND AN EMAIL.

Contact a Member Service Representative – IMMEDIATELY by phone (see phone numbers below).

Member Card® debit card

To report a lost or stolen debit card or fraudulent activity on your account contact:

A SASCU Member Service Representative during regular Branch hours.

Salmon Arm – 250-832-8011

Sicamous – 250-836-2865

Sorrento – 250-675-2361

After hours call:

Member Card® – 1-800-867-8111

Credit Union MasterCard® credit card

To report a lost or stolen credit card or fraudulent activity contact:

1-800-567-8111 within Canada and continental USA
1-306-566-1276 (collect) outside Canada and continental USA

Other Convenient Numbers

MemberLink® telephone banking service – 250-833-4636
Toll Free – 1-866-556-4636 in Canada or USA

MemberDirect® onling banking service – 250-832-8011
info@sascu.com

QTrade® online investment service
1-877-787-2330 or 1-604-605-4199
Available Monday to Friday 8:30am – 9:00pm (EST)
techsupport@qtrade.ca

Please include your name and phone number in your email.

Please note that Qtrade Investor neither accepts nor discloses confidential customer account information via email. This includes password-related inquiries, trade instructions and address changes.