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Security

Tips for safe browsing to
​provide you support.

Security

 Tips for safe browsing to provide you support.

Staying Safe on the Internet

Online banking makes managing your finances easy and convenient. However, there are measures you should take, and best practices you should follow, whenever you go online to access your accounts. Because your online security is our priority, we have compiled suggestions and tips for safe browsing to help you avoid falling victim to Internet threats.

Security guarantee

Our online banking system is safeguarded with the best security available in a commercial environment, ensuring that your information is protected while data is transmitted between your computer and our banking server.

Safe browsing

When visiting a branch, you can feel confident that your money is safe and secure, with the premises adorned by vaults, locked doors, security and surveillance. We are keeping you just as safe when you bank online but once your information reaches your computer, you have a responsibility to protect it.

Internet scams

While pickpockets can only target a few people each day, Internet fraudsters cast their nets much wider, using the anonymity and reach of mass emails and fake websites. You can protect yourself from these situations by knowing how to identify and avoid these scams.

Member Survey

We value our members’ opinions! To help us always keep getting better, we need to know more from you. SASCU employs an independent research firm, AND Agency, to conduct phone and online surveys on our behalf to learn about your experience with us. Your responses help tell us how we can improve and what is already working for you!

PLEASE NOTE: our researchers do NOT ask specific questions regarding your accounts or information, such as balances, Member Numbers, or passwords. The survey questions are designed only to gather general information about your member experience. No member will be contacted more than once per year.

As an owner, you have a voice in SASCU! 

Computers & smartphones

We have created a secure channel to communicate with our customers, but you need to do your part by maintaining your computer up-to-date and virus-free.

Wi-Fi & E-Shopping

These days, everyone is on the go and it's not uncommon to access Wi-Fi at coffee shops, hotels, restaurants or airports. Using wireless networks to access information is convenient, but not risk-free. Be smart when you surf. Protect yourself from threats by:

  • Using only a trusted computer to access your online banking. Don't use shared library or café computers.
  • Managing your online banking only from secure networks. We recommend that you don't use unsecured public networks for anything sensitive.
  • Connecting only to password-protected networks. If there are several networks available, ask employees of the organization which network they operate.
  • Never leaving your computer unattended, especially if you are logged into your online banking.
  • Using different PACs and security questions as login credentials. If someone obtains your credentials for one site, such as a social networking site, you don't want them to be able to access your other ones.
  • Ensuring you log out before you close your browsers.

Online shopping is the epitome of convenience. There are no lines and no crowds, but it can also be a haven for fraudsters. Consider the following tips when using your credit cards online to ensure your information stays secure:

  • Make sure that you are shopping at a trusted retailer when you enter your credit card details online.
  • Provide retailers with only the necessary details to complete the transaction. These include your credit card number, expiry date, the security code on the back of the credit card and the card's billing address. Never provide your social insurance number, account details or your mother's maiden name. For shopping sites that require you to register with a username and password, we recommend you do not use your online banking PAC.
  • Use your credit cards only on e-commerce websites that use secure browsing technology on the screens where you enter your card information. Ensure the web address begins with 'https' (as opposed to 'http') and has a closed padlock icon on the screen.
  • Ensure that smaller retailers requesting credit card details have reputable contact details, a physical address and you feel comfortable with providing them your card information.
  • Never give your account or credit card details to anyone on eBay or Craigslist.

                   QUESTIONS?


You can direct inquiries or complaints regarding personal information to our Privacy Officer.

Phone: 250-832-8011

Email: privacyofficer@sascu.com

QUESTIONS?


You can direct inquiries or complaints regarding personal information to our Privacy Officer.

Phone: 250-832-8011

Email: privacyofficer@sascu.com