Manager, Commercial Centre

Salmon Arm, British Columbia

We invite you to lead a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Manager, Commercial Centre, you will drive the success of the Commercial Centre by leading and managing all aspects of commercial operations. This includes developing and implementing effective business strategies, managing client relationships, and leading a team to desired results.

• Manage the commercial team, including oversight of priorities and team workload, payroll, and scheduling.
• Develop training plans for the commercial team in conjunction with the Training Department and provide and/or coordinate commercial team training.
• Coach and develop the commercial team to meet or exceed individual and team sales targets.
• Manage an assigned portfolio of business members with lending needs, delivering timely and relevant financial advice and solutions based on their needs.   
• Build relationships with internal partners and keep informed regarding local market activities and SASCU’s competitive position.
• With oversight from the Associate Vice President, Banking Operations, develop business strategies for the Commercial Centre and effectively implement them within the team.
• Lead direct reports through the annual performance management process using goal setting, interim reviews, feedback, and year-end reviews to improve results.
• Effectively lead employees through change with particular emphasis on change tools, processes, and collaboration with Human Resources as necessary.

• 8-10 years of financial services experience, including at least five years of commercial lending experience.
• Accredited Business Lender credential, or an equivalent credential or designation.
• A degree or diploma in Business Administration is preferred.
• Leadership experience is preferred.

• Demonstrate a results orientation in delivering advice and a memorable customer experience.
• Possess an aptitude for business development and relationship building.
• Have strong organizational and time management skills.
• Are comfortable with technology and able to learn new systems and programs quickly.
• Show a commitment to continuous learning, accountability, and initiative.

• A competitive base salary ($116,000 – $145,000 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This position is full-time, Monday to Friday. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

• Provide best-in-class service by accurately processing account transactions including deposits, withdrawals, bill payments, and official cheques.
• Engage our members in conversations to uncover opportunities for SASCU to assist them in reaching their goals.
• Identify member needs and provide relevant options and helpful information.
• Connect our members with other SASCU staff to fully meet their financial needs.
• Meet organizational goals by achieving sales and referral targets.
• Perform other tasks that contribute to the success of our members and SASCU.

• A competitive base salary ($22.65 - $28.31 per hour) plus performance-based incentive pay, and a pension plan with SASCU matching all contributions.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, a personal day, a paid day off for your birthday, as well as paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

Create your future with SASCU Credit Union! We invite you to join a team of established marketing professionals where you can feel good about the work you do and the positive impact on the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support and professionalism, not to mention, fun!

As SASCU’s Communications Specialist, you will carry out strategies to improve communications flows within and outside the organization, supporting brand engagement and strategic alignment. This role will provide communications support and counsel to all leadership levels of the organization. You will also provide strategic content creation, development, and execution in print and digital, including development and delivery of SASCU’s social media strategy.

• Collaborate to develop communication plans and strategies to amplify SASCU’s brand and support business outcomes.
• Manage media requests, service interruptions, and crisis communications in alignment with internal policy.
• Develop and bolster use of standardized communication tools and processes to help align staff understanding of and engagement with business strategy, vision, purpose, and values.
• Optimize internal communication channels and establish protocols to support effective communication flow throughout SASCU.
• Create content for a variety of platforms, including SASCU’s websites, blogs, and social media, to promote SASCU, financial management advice, and the value of membership.
• Write, edit, and distribute content, including publications, press releases, annual reports, speeches, and other marketing material as requested.

• 4-5 years of experience in corporate communications and/or marketing communications.
• A degree in Communications or a related field, or an equivalent combination of education and experience.
• Superior written and oral communication skills.
• Comprehensive knowledge of social media across multiple platforms.
• Working knowledge of project management fundamentals and proven ability to manage a variety of projects simultaneously through to completion.

• A competitive base salary ($73,100 - $91,400 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, travel insurance, and life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, paid personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Monday to Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment solely based on their qualifications, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

The successful candidate will be required to meet fidelity bonding requirements, including completion of references, a criminal record check, and credit check.

All of our current employment opportunities are posted on this page above. 

• Never underestimate the power of enthusiasm. Positive energy and enthusiasm are contagious. SASCU loves energetic employees because they spread their enthusiasm to others and are motivated to excel. Don’t be afraid to show passion for what you do.
• Always ask questions. This is so important. If you don’t ask questions, it gives the impression that you’re unprepared or not interested. That said, asking if there is there's free coffee is not the way to make a great first impression!
• Research! Not knowing anything about SASCU can also leave a poor impression. Look around this website, where you’ll find lots of great information about us. Make sure you understand what we do, why we do it, and who we are.
• Dress to impress. Nothing gives a better first impression than tidy, well fitting business clothes. Don’t go too casual. You want us to see you at your professional best and that you are taking the opportunity seriously.