• Have strong problem-solving skills, with the ability to manage complexity, multiple tasks, and priorities for maximum success.
• Display confidence in decision-making, suggesting solutions consistent with SASCU values, goals, and strategic direction.
• Possess excellent verbal and written communication skills.
• Can foster an atmosphere of trust and camaraderie across all levels within SASCU.
• Demonstrate time management skills, including ability to effectively prioritize and delegate.
• Maintain an awareness of the external economic environment.

• Lead the branch team in achieving sales and activity targets by effectively implementing SASCU’s sales strategies.
• Build strong relationships with internal partners and identify opportunities to enhance the branch’s presence within the community.
• Drive success by focusing on sales, referrals, and aligning team efforts with organizational goals.
• Champion SASCU’s service standards to ensure consistent and positive member experiences.
• Actively engage with employees and members to resolve concerns and promote programs that enhance the member experience.
• Promote open communication within the branch and lead performance management practices to support accountability and growth.
• Support talent development, make staffing decisions, and drive employee engagement to foster a high-performing team.
• Develop operational plans, budgets, and staffing strategies to effectively meet business needs.
• Monitor performance, ensure compliance, and oversee staff scheduling to meet service delivery and efficiency targets.

• Business Administration degree or diploma.
• 4-5 years of progressive financial industry experience including at least one year at the leadership level.
• Registered as a mutual funds representative or willing to obtain license within a three-month period.
• Access to transportation and willingness to travel within the SASCU community.
• Strong results orientation in both sales and service.
• Solid experience in consumer lending and investments.
• An aptitude for business development and relationship building.
• Excellent communication and interpersonal skills.

• A competitive base salary ($86,900 – $108,600 per year) plus performance-based incentive pay, and a pension plan with SASCU matching all funds.
• Comprehensive group benefits coverage including extended health and dental care, disability insurance, life insurance, and an Employee and Family Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.

This is a full-time, Tuesday – Saturday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of reference, criminal record, and credit checks.

Training & Development Lead
Permanent, Full Time
On-Site, Salmon Arm, British Columbia

We invite you to join a team where you can feel good about the work you do and the positive impact you will have in the communities we serve in the Shuswap region. We believe in fostering a work environment that is the perfect blend of friendliness, support, and professionalism, not to mention fun!

As the Training & Development Lead, you will play a key role in advancing SASCU’s learning culture by designing strategic training programs, enhancing content development, and providing leadership support to the Training & Development Advisors. This role combines hands-on instructional design with a coaching and support function to ensure training across SASCU is aligned with business needs, adult learning principles, and our commitment to employee growth and excellence.

• Design and develop engaging learning content using a variety of delivery methods including elearning, instructor-led learning, and blended learning.
• Collaborate with subject matter experts to build and maintain a library of learning assets that support onboarding, compliance, product knowledge, and role-specific development.
• Support the implementation of higher-level learning programs for leadership development, career pathing, and cross functional learning.
• Identify opportunities to enhance learning effectiveness, accessibility, and measurement.
• Align learning programs with broader organizational initiatives and talent strategies.
• Provide day-to-day support, mentorship, and coordination for the Training & Development Advisors.
• Identify and implement enhancements based on data analysis and stakeholder feedback.
• Actively maintain and apply best practices in training and organizational development.

• Degree in Human Resources, Adult Education, or a related field.
• 4-5 years of experience in training, instructional design, or learning and development.
• Experience in financial services is an asset.

• Have strong facilitation, communication, and writing skills.
• Possess experience supporting or mentoring others in a collaborative team environment.
• Display strong organizational and time-management skills, with the ability to manage multiple priorities.
• Are technologically proficient in Microsoft Office and learning management systems.
• Demonstrate an ability to adapt to and accommodate diverse learning styles.
• Can work in a fast-paced team environment with changing priorities.
• Have a collaborative mindset and a genuine interest in employee growth and development.
• Possess the ability to meet goals with minimal supervision and work independently.

• A competitive salary plus performance-based incentive pay. The salary range for the role is $75,000 to $93,685 per year; the upper half of the salary range is typically reserved for individuals who have demonstrated consistent, strong performance in the role and possess a high level of job knowledge and skill.
• A pension plan with full employer contribution matching.
• Comprehensive group benefits coverage including extended health and dental care, life and disability insurance, and an Employee Assistance Program.
• Flexible spending account for additional health and personal wellness activities and expenses.
• Flexible work arrangements and paid time off including vacation, medical/care time, personal days, and paid community volunteering.
• Opportunities for career growth, financial assistance for training and development, and rewards and recognition.
• Additional benefits including waived or reduced banking fees and reduced rates on personal loans and mortgages.
•  

This is a full-time, Monday-Friday position. It is an excellent opportunity for a community-minded individual to further their career within a successful and growing organization. If this sounds like you, let us know! To apply, please email a cover letter and résumé to us at hr@sascu.com.

Our Commitment to Diversity and Inclusion:

SASCU is an equal opportunity employer committed to supporting Diversity and Inclusion. We recruit and select applicants for employment based solely on their qualifications, training, and experience as they relate to the position, with emphasis on selecting the best-qualified person for the job. We support an inclusive environment where employees feel empowered to share their experiences, ideas, and perspectives.

A bit about SASCU:

SASCU Financial Group offers a broad range of personal and business financial services through SASCU Credit Union and its three lines of business: SASCU Insurance, SASCU Wealth, and Commercial banking. SASCU Credit Union branches are in Sicamous and Sorrento, plus two in Salmon Arm. Established in 1946, SASCU has more than 20,000 members, 165 staff, and $1 billion in assets. Learn more at www.sascu.com

We thank all candidates for their interest, however, only those selected for an interview will be contacted. The successful candidate will be required to meet fidelity bonding requirements, including completion of reference, criminal record, and credit checks.