Skip to main content
  • Contact


Feel free to give us a call when it works for you.

Monday to Friday 8 a.m. to 8 p.m. Saturday 8 a.m. to 4 p.m. 

Phone 250-832-8011


Drop by a branch anytime, we’d love to see you. Please refer to individual branches for their hours.

Locate a branch >

View all branch hours >


We have eight ATM's in the Shuswap to serve your banking needs and ding free ATM's across Canada.

Find an ATM >


Get in touch to get a quote today.


Lost or stolen card

Lost or stolen card? Call our hotline immediately 24 hours, 7 days a week.

Member Card Phone 1-888-277-1043

Mastercard Phone 1-855-341-4643


For convenient answers to commonly asked questions. Finding what you need in our FAQ can help you save time.

Find out more >


Message us

We'll get back to you within 2 business days.


Compliments and Complaints

Whether it is to share a great experience you had, a suggestion, or something you are concerned about, we would be happy to hear from you.
Select Image

Emergency Claims

Our emergency claim hotline is here 24 hours a day and 7 days a week. We are proud to stand beside you with this unique hotline to help in your time of need.


Phone 1-888-681-6331


Family Insurance

Phone 1-800-661-4404

Travel Underwriters Claim

Phone 1-800-663-0399

TIC Travel Insurance

Phone 1-800-995-1662