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Just a phone call away

250-832-8011 >

Open Monday to Friday 8 a.m. to 8 p.m. and Saturday 8 a.m. to 4 p.m. 


Need technical support? Have a question about your account? We can service most of your banking needs over the phone.


Our Contact Centre can help


Extended hours


Talk with real people


Have your questions answered


Get transactional support 

We can check balances and history, pay bills, stop payments, order cheques or coins, transfer money & more. We can even open a chequing or savings account for members over the phone. Login >


Book an appointment

Need to book, cancel, or reschedule an appointment? We can do that all over the phone. You can even speak with an Advisor over the phone.

Book an appointment >


Meet with an Advisor

Chat with an Advisor from the comfort of your own home.


Update personal account information

We can update your personal account information such as your address, email, and phone number.


Increase limits

Need an E-transfer or debit card increase? Simply give us a call.


Get Collabria mastercard support

Have a question about your SASCU mastercard or looking to apply for one? We can help. Learn more >


Renew products

We can help with Mortgage renewals, as well as Term Deposit renewals such as GICs, TFSAs, RESPs, and RRSPs. Learn more >


Get in touch with the right person 

If you have a question we can't answer, we'll make sure to get you to someone who can (e.g. Wealth, Insurance, Commercial, etc.). Contact >


Get technical support

Having trouble with digital banking or your card?  We can answer questions or help you troubleshoot your device. How to videos >


Report fraud or a missing card

Do you have a missing or stolen debit card? We can freeze your account and issue you a new one. Please call us at 250.832.8011 to report the card, or at our 24/7 hotline: 1.888.277.1043.


Have your general inquires answered

We can help answer most questions. If we don't have an answer, we'll find one and call back. 


Tools & Resources

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Cash Flow Calculator



Budget Planner


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Find a Branch


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Discover more


Get financially fit  

Get into shape by building healthy habits for your financial future. 



A safe and secure way to bank anytime, anywhere.



Members have access to eight ATMs in the Shuswap and over 3,600 across the country.