Last updated: August 31, 2023
The Shuswap is our home and members are our neighbours. Access wildfire resources and insurance coverage FAQs.
SASCU understands the different impact these wildfires have on individuals and their families. We are here to help where we can.
If you've been impacted by the BC wildfires directly and you're worried about your finances and/or insurance coverage, reach out to your advisor, our Insurance team or call our Contact Centre at 250-832-8011 to discover your options.
For insurance specific questions, scroll down to our FAQs under "Am I Covered?".
Donate
When you donate to the Shuswap Community Foundation (SCF) Emergency Response Fund, we'll match your donation up to $25,000 towards local, wildfire recovery efforts.
The fund focuses on aiding community organizations in addressing the more prolonged needs of disaster-affected areas in our home region of the Shuswap, such as sustained food security and shelter, as well as community recovery.
Make your donation to the SCF “Emergency Response Fund” account at a SASCU branch or make an auto-deposit e-Transfer to:
Name: SCF Emergency Response Fund
Email: info@shuswapfoundation.ca
Memo: “Donation”
Security Question: Your choice as funds will be auto-deposited immediately regardless.
Receipts for taxation purposes can be provided by submitting your deposit receipt to Shuswap Community Foundation via email (info@shuswapfoundation.ca) or in person.
Report a Wildfire
To report a wildfire or irresponsible behaviour that could start a wildfire in British Columbia, call 1-800-663-5555 or (*5555 from a cell phone).
Be Prepared
Make sure you're prepared for an emergency. Visit Prepared BC to learn more.
Stay Informed
Stay up to date with the Shuswap Emergency Program for evacuation notices, fire statues, helpful resources, and more.
An Evacuation Alert means you should be ready to evacuate on short notice in the event of an order. Preparations should include taking the following steps:
An Evacuation Order means you must leave the area immediately. Local authorities will not ask you to leave without good reason, and failing to leave when asked by officials puts you and others at risk. When an evacuation order is issued:
Definitions retrieved from: https://www.emergencyinfobc.gov.bc.ca/home/wildfire-preparedness/evacuation-alert-vs-evacuation-order/
For detailed Wildfire resources and updates, we recommend you go right to the source: Shuswap Emergency Program | CSRD, BC.
For a view of active wildfires visit this interactive map site.
Evacuation Alerts and updates will also be provided via our Facebook page (@SASCUfinancialgroup), our SASCU app and online banking, and our website's homepage.
We're here to help.
Call us during day time hours at 250-833-4450 or email insurance@sascu.com.
Monday to Thursday 9 a.m. to 5 p.m.
Friday 9 a.m. to 6 p.m.
Saturday 9 a.m. to 4 p.m.
- OR -
After hour claims 1-888-681-6331.
Open 24 hours a day, 7 days a week.
To report a wildfire or irresponsible behaviour that could start a wildfire in British Columbia, call 1-800-663-5555 or (*5555 from a cell phone).
Want to help with immediate and ongoing wildfire relief efforts? Donate to the British Columbia Fires Appeal at www.redcross.ca/donate.
Make sure you're prepared for an emergency. Visit Prepared BC to learn more.
Stay up to date with the Shuswap Emergency Program for evacuation notices, fire statues, helpful resources, and more.
regular banking activities online, via the SASCU app, or by visiting any SASCU branch, ding-free ATM or calling our Contact Centre (M-F 8 a.m. to 8 p.m. and Saturday 8 a.m. to 4 p.m.).
We will post any updates to specific branch operations impacted by wildfire or other natural disaster under 'What's new' above.
every step of the way.